Need a little more help?
To help us resolve your fabric query as quickly as possible, please include the following in your email:
- Your name and contact details
- Purchase date
- Proof of purchase, including order or receipt number
- Clear images showing the issue
Once received, our team will review the details and contact you with next steps. This may include a repair, exchange, or credit note.
Where possible, repair is our preferred solution, helping extend the life of the garment and reduce waste. You can also contact your local Alpha60 store for recommended repair partners.
For further garment care advice, feel free to get in touch. We are always here to help.