• We are now providing free return shipping for new arrival purchases [within Australia]

• International orders, outlet purchases or sample purchases must be returned at own expense

• Return requests are to be submitted within 14 days of original purchase

• Returned items must be in perfect condition, unworn with original tags still attached.

• Returned items which are not in perfect condition, unworn and with original tags still attached will unfortunately not be accepted.

• Full priced items can be returned for a full refund to original payment method (sale items and samples not included)

• Sale items and samples can be returned for a store credit only. All items marked down in price are considered sale items.

All online returns to be submitted online:

 1. Head online to
 2. Submit a return request via the return portal
 3. Follow the steps via the return portal. If you are wanting an exchange, please add exchange info into the 'comments' including; garment name, size and colour.
 4. Wait for email confirmation your return request has been approved.
 5. Print your shipping label [if applies] and package your order up nicely.
 6. Include original proof of purchase with your returned item.
 7. Wait for email updates of return progress.


ALPHA60 Returns
120 Langridge Street
Collingwood VIC 3066


• Received the incorrect item? Please get in touch via; and we will correct this right away.

• Received a faulty or damaged item? Please get in touch via; and we will correct this right away.



• Customer Care:
• Online Enquiries:
• General Enquiries:
• All Other Enquiries:

03—9417— 7131